Forum Discussion
OneDrive sharing
Hello, I am pretty new to the OneDrive - SharePoint part of MS.
I handle extremely sensitive files, and for that reason I chose MS over other file sharing providers.
When I send links via the "share" option in One Drive, the recipient is not getting any email.
Likewise, when I request files, the recipient is not getting notified of the request, and even after they upload documents, it uploads in my OneDrive, but I am not notified.
Is that the standard? Do I need a exchange email for that? Can I use my standard email (Hosted by gmail)?
Thank you very much.
P.S. if I copy the link, it does work
2 Replies
Ideally, they should, but I can think of two reasons:
- The users you are sending to might already have access, so they won't receive the email.
- There might be some sharing settings that could restrict sharing in this way. In certain cases, if IRM is enabled, it might also send an email to owners when you try to share.
Let me know if this solves the issue. Mark it as a solution if it does!
You have two kinds of action possible to resolve this :
Option 1: Use an Exchange Online mailbox (Even on a custom domain)
If your Microsoft 365 license includes Exchange Online, even with a custom domain:- Microsoft can send sharing emails reliably.
- You'll receive upload notifications when someone submits files.
- File sharing is integrated and auditable.
Option 2: Use OneDrive and SharePoint, but manage sharing manually
If you’re sticking with Gmail, here's what to do:- When you share a file, click “Copy Link” instead of relying on the "Send" button.
- Manually email the link to the recipient using your Gmail.
- For file requests, do the same — generate the request link, then send it through your own email system.
