Forum Discussion
Office icon missing in OneDrive app preferences
Unfortunately, it didn't work for me.
Option 1 didn't work.
Option 2 didn't show me different settings options online.
I haven't tried option 3.
During my research, somebody suggested to pause synching in OneDrive when I am saving my new files in OneDrive. Just going to the app in the top menu in my mac, then look for the option to pause synching for either 2/4/24 hours, I just choose 2 hours, save my files in OneDrive (it works), and then go back to "unpause" synching.
It's not ideal, but it works.
OneDrive has been a pain in every mac I own. Not sure why but I guess at some point I will contact customer support.
Hope this helps.
I did not manage to restore the icon, but i managed to solve the sync problems. Apparently, when you uninstall an app in MacOS, some files remain in the system. So i had to download an uninstallation manager, which helps to wipe all the files when you uninstall an app. Alternatively, you can use the advice given here: https://macpaw.com/how-to/uninstall-onedrive-mac#:~:text=Here%20are%20the%20steps%3A,OneDrive%20icon%20to%20the%20Trash. In all the folders, I deleted everything related to Word and OneDrive. Then I reinstalled the two. Bingo, all my problems were solved. Just dragging the app into trash removes the app but keeps all corrupted file on the disc.
- Joost_VoskuilFeb 09, 2024Copper Contributor
MariuszMJ
Try this in terminal:defaults delete com.microsoft.OneDrive.plist EnableAllOcsiClients
Then restart OneDrive.
See: https://learn.microsoft.com/en-us/sharepoint/deploy-and-configure-on-macos#enableallocsiclients for more information
- MariuszMJOct 03, 2023Copper Contributor
Azariah and all
Hi,
Actions I took:
- I disconnected all OneDrive and SH synced spaces
- I uninstalled OneDrive using AppCleaner.app
- I paste each of the file paths below. At each location, look for files with ‘onedrive’ in their name. When you find them, drag them to the Trash.
~/Library/Application Support/
~/Library/Containers/
~/Library/Caches/
~/Library/Preferences/
~/Library/Cookies/
~/Library/Logs/
~/Library/LaunchAgents/
Spoiler/Users/your_name/Library/CloudStorage > new patch - Here you will find entries/references to other projects made available under SH I logged in to SH and all the spaces I wanted to have synchronized, I used another option: Add a shortcut to the OneDrive service (then OneDrive creates shortcuts to other spaces in one OneDrive place). If I did not use this workaround, after synchronizing the resources with SH, I immediately received the following message:
- Message from OneDrive:
translation > You'll need to restart OneDrive to continue syncing this location
I still don't have the Office icon.
I am waiting for a final solution to the indicated problem by Microsoft and Apple 😉- I restarted my computer
- I downloaded the latest version of OneDrive
- I installed the latest version of OneDrive
- I only synchronized one location, it was OneDrive
So far, synchronization works - I'm currently testing this solution. Unfortunately this is a workaround, but nothing else has worked for me currently. Maybe someone will find this description and such a temporary workaround useful.
Azariah - Thank you for your help and direction 🙂
--Regards
Mariusz
- MariuszMJOct 02, 2023Copper ContributorHi,
perform the process as you wrote and I will let you know the result.
—
Regards Mariusz