Forum Discussion
rodrigoyp
Oct 27, 2023Copper Contributor
My login email has been permanently discontinued, and I can't log into my account or recover my data
For some reason, my OneDrive account was suddenly disconnected, and when I attempted to log in again, OneDrive displayed the following message: 'We've detected unusual activity on the account you're ...
Deleted
Oct 28, 2023From your reply it's evident that this is a personal account and not a business account. That being said it's impossible to get your data since the mail has been discontinued since 2021(it has passed the retention period).
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rodrigoyp
Oct 28, 2023Copper Contributor
Is there no other way for me to get in touch with Microsoft and prove that I am indeed myself in order to recover all of my data? How was such a possibility not foreseen, leaving the user vulnerable to losing all their data and not ensuring that their data is 100% secure in the cloud?