Forum Discussion
Cannot add a new account - keyboard input not working
I'm on Windows 11 with a Onedrive Personal account already set up. I now want to add a Onedrive Business account. I click "Add an account" and am shown a screen where I can enter an email address. ...
We too are having this issue. We are also deploying a config profile that does an auto sign in for users with OneDrive which is not working because of this. Is anyone else on here using the same feature? Is it happening without that config set? It doesn't seem to happen for every user but majority for sure.
I submitted a ticket to Microsoft about the issue along with this chat thread...the tech was unaware of issues currently. Hopefully something resolved soon
- What devices do you all have that this is occurring on? We are using the Dell Latitude 9440, that flip into a tablet style. I ask because our support team found that when a user is experiencing this issue, they flip the computer to tablet style then back to laptop mode and it corrects the issue.
jmummaom This is not related to the device type. We have this problem with the Surface Go as well as with the desktop devices!
- Where I work, mostly Dell Optiplex desktops so far...
- These are Desktops; Puget Systems made.
