Forum Discussion
Attaching One Drive files to Outlook email via Iphone
I've been attaching One Drive files to emails for years with no issues. All of a sudden, I consistently get the message "Something went Wrong"
What is going wrong?
BTW, I CAN still perform this function from my laptop, so it's an Iphone issue only.
Appreciate any help!!
The error message “Something went wrong” when attaching OneDrive files to emails on your iPhone indicates that there might be an issue with the OneDrive app on your iPhone. You can try the following troubleshooting steps to resolve the issue:
1.Update the OneDrive app: Make sure that you have the latest version of the OneDrive app installed on your iPhone. You can check for updates in the App Store.
2.Clear the OneDrive cache: Clearing the OneDrive cache can help resolve issues with the app. To clear the cache, open the OneDrive app, go to Settings, select Clear Cache, and then tap Clear Cache again to confirm.
3.Reinstall the OneDrive app: If clearing the cache doesn’t work, try uninstalling and reinstalling the OneDrive app on your iPhone. To do this, press and hold the OneDrive app icon until it starts to wiggle, tap the X in the corner of the icon, and then confirm that you want to delete the app. After deleting the app, go to the App Store, search for OneDrive, and then download and install it again.
If none of these steps work, you can try contacting Microsoft support for further assistance.
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