Forum Discussion
D365 Marketing Renewal
thank you for your response and moving this to the correct area.
The issue with the D365 Marketing license is that it’s retired for all new users - therefore no longer exists on the price files. But existing users can renew the license for one more contractual cycle before moving to the new ‘D365 customer insights journeys/data’.
So in order for someone to take up this chance upon renewal for one more contractual cycle of D365 Marketing - say they are on legacy csp now, all they would have to do is allow this to auto renew and Microsoft wouldn’t auto move them to NCE?
Thanks
The Marketing on legacy should migrate/renew to NCE as they are, with an annual commitment.
A couple of things you can use to check this. Both are in Partner Center.
The legacy offer matrix in the Pricing section. This has a worksheet for NCE Mappings, where it lists the legacy SKU's and what the Modern (NCE) SKU is.
There's also an NCE Migrations download available in the Customers section that provides a list of all the legacy subscriptions for your customers that are eligible to auto-migrate to NCE.