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Hi guys, help me!
Hi guys, when I use MsStore's some applications(ex. HoloAnatomy Demo) more than 30 minuts, my hololens2 is so heated that it is shutdowned. Is it normal? Can I resolve this problem?
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Hello there! HoloLens is a mobile device that does a -lot- of computing really fast, and we've paid a lot of attention to keeping the device cool. Overheating can still happen in certain scenarios though, just like any phone will also do, so lets walk through a few things here first!
First off, does the HoloLens overheat during normal usage outside of the application, or is this specific to HoloAnatomy? I haven't worked with HoloAnatomy before, so I'm uncertain what the performance characteristics of it are. HoloAnatomy could be pushing the device to its limits or may even be poorly optimized, and this would likely heat up the device during extended sessions. Given what I've seen in medical MR visualizations, I'd guess this is the most likely case.
If your device overheats quickly during light usage like outside of an application in the OS itself, your device could have an issue.
For occasions where you do expect to be running a heavy or poorly optimized application for longer periods of time, reducing room temperature or storing HoloLens devices in a fridge is something I've definitely seen done.
If it's your own application that you're having trouble with, paying more attention to optimization can help a -lot-! Follow our best practices for performance, and make sure you're at 60 frames per second. Any performance gains after that can reduce power consumption and heat generation, and is absolutely worth doing!
Could you elaborate a little more? I'm uncertain what you mean when you say it didn't work.
Could you also say a little more about your exercise app? Have you experienced overheating with that as well, or are you worried about something else like the device falling off?
