Forum Discussion
w4C777
Oct 10, 2023Copper Contributor
Spam being delivered to Junk folder
I am still having spam messages being delivered to the Junk folder, even after setting Spam Message Action to delete the message (see first image below). I also ran a message trace and found that the...
- Oct 11, 2023
w4C777 check your anti phishing policy settings in the action section as well
Oct 11, 2023
w4C777 ok try to set also the high confidence spam as delete message also , maybe your emails are considered as high confidence spam
w4C777
Oct 11, 2023Copper Contributor
OK. It was set to Quarantine, so the spam should not have been going into the Junk folder. I'm not confident that changing this to Delete will work, but I will give it a try.