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ellie112's avatar
ellie112
Copper Contributor
Jul 22, 2020
Solved

When the meeting starts, we’ll let people know

I had a meeting with work today, I was stuck with the screen “when the meeting starts, we’ll let people know you’re waiting” despite the meeting having been already started, me retrying to get in and ...
microsoft teams
  • ChristianJBergstrom's avatar
    ChristianJBergstrom
    Oct 22, 2021

    For starters, this is not a bug. Rather it's the Teams app that doesn't handle multi-accounts / multi-tenants particular well at this point. In general you should be signed in to Teams desktop and Outlook desktop with the same account to avoid issues. When clicking a meeting link and being signed in to Teams, you need to be signed in with the associated account/org. to which the invite was sent (or enter as anonymous guest not signed in). If not Teams is going to use the signed in account/org. credentials trying to access a meeting in which they weren't invited to, hence being stuck in the lobby as not being recognized (that is if not "everyone" is allowed).

     

    So this is a combination of using the Lobby options as an organizer and which tenant you're currently signed in to.

     

    Using InPrivate / Incognito browser sessions is an alternative if having issues with the app.

     

    Choose who can bypass the lobby

    Change participant settings for a Teams meeting (microsoft.com)

     

    For a deep dive Meeting Lobby Behavior in Microsoft Teams : Jeff Schertz's Blog

Sarah_G210's avatar
Sarah_G210
Copper Contributor
Oct 25, 2021

Simon_Ogden it's madness isn't it ?! Makes me angry that MS can't be bothered to sort it out they are so arrogant.  And I agree Zoom far more reliable. 

ChristianJBergstrom's avatar
ChristianJBergstrom
MVP
Dec 14, 2021
Hi there, instead of this complaining. Give us your exact scenario when this is happening, step-by-step and walk us through and I will assist. Who's inviting who, what account is signed into Teams, which account was the invite sent to, which meeting lobby setting is used and so on..

It's not a bug, and it's not difficult when you know what you are doing.

In general, sign out manually from the top right corner in Teams and back in with the account which you want to use. Preferably the same account as you use with your Outlook client. Then either schedule your meeting in your calendar or enter an already scheduled meeting in your calendar.

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