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mercxi's avatar
mercxi
Brass Contributor
Nov 13, 2019
Solved

using teams on my phone and pc at the same time

Is it possible to be on a teams call from my mobile phone using the app while sharing the screen on my pc?

From what I can tell when I have tried to do that in the past, it will try to transfer the call to my pc which I do not have a headset for.  Please let me know if this is possible

  • VR_user   Hello all!  I know it doesn't answer your immediate needs but it would be great if as many of you could vote on this Uservoice item as possible: https://microsoftteams.uservoice.com/forums/555103-public/suggestions/42528358-ms-team-log-on-by-both-mobile-phone-and-pc-noteboo

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  • TheKoz's avatar
    TheKoz
    Copper Contributor

    mercxi agreed on this need. But I don't even want to use a mobile app. There is no point to an app that serves no other purpose than to make a phone call. Maybe for if you are on the road and have no other way to see the screen share... sure, but that is highly edge case for most of us. 

     

    Both Functions should work...

     

    1) Call Me

    Connect to meeting on computer.

    Select 'Call Me' 

    Enter mobile phone # 

    Meeting app calls my phone, I answer, I am connected to meeting on computer and linked with phone call, i.e. I show up in participants as 1 person (named).  

     

    2) I Will Call In

    Connect to meeting on computer.
    Select 'I Will Call In'
    App provides dialog with: 

     - Phone number to call (it doesn't even need to be an 800 number, we all use cell phones these days and anyone doing this for business surely has infinite minutes) 

     - Meeting ID (to enter when prompted. to join -that- meeting) 

     - Participant ID (optional, links call to computer connection, so ppl in meeting know who is caller123) 

    I call in, provide the meeting ID, and then participant ID and I am connected to meeting on computer and phone call linked and I show as 1 person in participants list (named). 

     

    • Gian_Paolo's avatar
      Gian_Paolo
      Copper Contributor

      TheKoz There is no point to an app that serves no other purpose than to make a phone call

      My use case: I work from home since one year (covid, can you hear me? can we get rid of you please?)

      To me, being able to use phone for a call means that, e.g. I can go to the kitchen and drink a glass of water during the call (nice, you cannot while at office!) and after a minute come back to my desktop and see the desktop shared by my collegue in the PC big screen, not the phone tiny one.

      I can do this for a meeting (and I always attend meetings in this way, audio on phone, shared desktop on both phone and PC), but cannot for a call. 

      I can live without it, but it it would be a nice feature to have, possibly not too hard for MS, since it's already implemented for meetings


      • VR_user's avatar
        VR_user
        Brass Contributor
        I feel that pairing a phone with your desktop mid-discussion (or camera for that matter) should be a painless task. As was mentioned above, most conferencing software allows for this. MS Teams doesn't seem to understand impromptu meetings that start on a phone or desktop phone and spread to screen or video sharing.

        Major missing feature for teleconferencing software in this day and age.
  • Tj0825's avatar
    Tj0825
    Copper Contributor

    mercxi 
    2020 update, using the same Microsoft account on ms teams on your laptop and mobile/tablet will allow you to share from one device and see what is being presented on the other device.
    example) If you are in a work meeting and you've joined that meeting on teams with both the devices, then if somebody is presenting, both devices will show the same thing. But when you use either of the devices to present, the other device will show what is visible to others in the meeting.
    Though, Mic can be operated on both the devices. I haven't checked for the camera yet.

      

    • AndreSoeiro's avatar
      AndreSoeiro
      Brass Contributor

      I guess this is the feature we want, described in a different way:

       

      When there is a teams call/meeting/event in action on any MS Teams app (Desktop, Cell Phone, Tablet, Web, whatever), the app should add the current ongoing call/meeting/event in the activity list, or to an "active calls list" to the user.

       

      So, if the user wants to join the same event on another device, he/she can just click on "Join this event" on that device.

       

      Do you all agree with it?

  • JanDoe's avatar
    JanDoe
    Copper Contributor

    mercxi did you find a solution to this? Besides have to do a regular call by phone whilst sharing screen, which others seem to be suggesting.
    A colleague of mine says if create a meeting, it seems to work then, if that is of any use to you.
    But sometimes just want to discuss something quickly, not a formal meeting. But issue does seem to be when using Teams, if someone shares a screen with you on PC, and then calls you and you answer on the phone, the shared screen on pc is gone and all re-directs to your phone instead rather than dual, and trying to view engineer drawings on a tiny phone screen is not possible. Possibly OK for those that get their mobile/cell phone paid by their organisation and can be reimbursed for making regular phone calls. 
    Only option currently seems to be is to get a headset .. 

     

  • SarahFabius's avatar
    SarahFabius
    Brass Contributor

    I have done this without issues. Sometimes when I am remote I will have Teams call to my cell phone for audio. But I still can be in front of PC and share. It connects them together. mercxi 

      • VinZ1A's avatar
        VinZ1A
        Copper Contributor

        shirishcin  Hi there! Looks like this problem is still not resolved so here are the steps to reproduce it, maybe it could help.

         

        1. First, sign on both the mobile app and the PC application, using the same account.
        2. Call someone directly on the mobile app (with obviously a headset connected to the mobile)
        3. Notice that on the PC application, there is no invitation to connect you to this call, as it happens when you're on a meeting
        4. On the PC application, initiate a chat window/tab with the person you're calling. Chats work as expected (no weird behaviors, new chats on one device show up on the other one)
        5. Initiate screen share from the PC Application, using this chat tab. Bam! You're put on hold on the mobile device, and it kind of looks like you're starting a new call with that person. The PC application even starts to initiate an audio setup from the PC (which generally ends up with poor  microphone setup ect...). 
        6. To resume your call from mobile, it is generally tedious, as the new "call session" takes over the previous one, and the mobile call stays "on hold" forever.

        It would indeed be a great feature to have, as some headsets (namely, the Apple Earpods) are not working well on PCs, where I get a nasty 8-bits sound quality. 

         

        Thanks Team!

    • mercxi's avatar
      mercxi
      Brass Contributor

      SarahFabiusso you have teams call your cell phone?  What if I am on the teams app on my cell phone

      • SarahFabius's avatar
        SarahFabius
        Brass Contributor

        I do have app on phone, but I from my PC will join the meeting and when it asks for audio, I choose to call a number and put my cell phone in. This way I have the audio through my cell and still have full functionality of PC mercxi 

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