Forum Discussion
Use contacts from O365 in Teams
Hi There, I have read some information on this already however I am quite confused and need some clarification to understand what is possible. All our employees are in O365 with a dedicated T...
Alex_SOV The contacts that you see in the Calls app in Teams should be the same as you have in your personal outlook mailbox.
If you have multiple numbers assigned to a contact you should be able to right-click on the number and select one of the other numbers to call from the drop-down list.
If you added the contact to Speed dial you should see all numbers when you click the the down arrow next to the phone icon.
Hi,
It is synced from Outlook to Teams, not depending on your client. You can open Teams web app too, https://teams.microsoft.com, and see the same contacts.
That you can't see contacts on your Deskphone is lack in the Teams deskphone software. There are a couple of uservoice requests about this.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38200054-access-to-personal-outlook-contacts-from-ip-phone
It is synced from Outlook to Teams, not depending on your client. You can open Teams web app too, https://teams.microsoft.com, and see the same contacts.
That you can't see contacts on your Deskphone is lack in the Teams deskphone software. There are a couple of uservoice requests about this.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38200054-access-to-personal-outlook-contacts-from-ip-phone
Ok thank you very much - after reading the USer Voice I now understand.
However (and I can just confirm the USer Voice) - this is totally useless. Of course I want to have my personal contacts on my personal phone. Not the contacts from GAL (at least not as the only option) or any contact I have to manually add in Teams.
I will return the device and try in a few month again - but I fear this is not really focus of Microsoft as the USer voice already exists since 2019 and nothing changed for about 2 years.
Thanks S
