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Michael_Linde-Hansen's avatar
Michael_Linde-Hansen
Copper Contributor
Apr 08, 2022
Solved

Teams Rooms devices keeps signing out

I have an issue with our Teams Room devices, Poly Studio X30/X50 with TC8 touchpanel along with Yealink RoomPanel. The issue consists of the various devices from time to time logs out of the account...
microsoft teams
  • xsax84's avatar
    xsax84
    May 09, 2022

    This issue it's marked as incident on M365 Portal.

    Teams Android certified devices are logging out of AAD apps
    MO372219

    Microsoft release this workaround:

    https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-rooms-and-devices/signed-out-of-teams-android-devices

HenriqueSolidDublin's avatar
HenriqueSolidDublin
Copper Contributor
Dec 02, 2022
Android-based Teams Meeting Rooms do not support proxy servers
https://learn.microsoft.com/en-us/microsoftteams/proxy-servers-for-skype-for-business-online