Forum Discussion
Teams profile photos replaced by placeholder?
Hi all, starting this past Friday we noticed that the Teams user profile photos started disappearing resp. being replaced with the placeholder. I'm aware of the unification Microsoft was about...
I have a customer seeing something similar, not affecting all users.
AAD Connect is in place and has previously synced photos, which were showing in Azure AD Portal, SPO, Teams, etc. all as expected.
Reported by some users today (my own account included):
photo missing in Teams, SPO, etc.
Placeholder is showing in Azure AD portal (but the correct photo for the user is found when using Get-AzureADUserThumbnailPhoto).
I've got a ticket open, and they are saying it might be related to a service incident - so watch this space.
AAD Connect is in place and has previously synced photos, which were showing in Azure AD Portal, SPO, Teams, etc. all as expected.
Reported by some users today (my own account included):
photo missing in Teams, SPO, etc.
Placeholder is showing in Azure AD portal (but the correct photo for the user is found when using Get-AzureADUserThumbnailPhoto).
I've got a ticket open, and they are saying it might be related to a service incident - so watch this space.
Rob Ellis, thanks rob. That info is helpful. Please do post an update here letting us know if it's related to a service incident. Much appreciated.
