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JJ-Jones's avatar
JJ-Jones
Copper Contributor
Jan 07, 2021

Teams OOO stuck

Hi All,

 

I have an issue where Microsoft Teams is still saying I am out of office on my mobile, browser version and application on the laptop, even though I have turned it off in OWA.

 

I have done the following...

 

Checked the Calendar to ensure no events have been set as OOO as a status.

Cleared all the cache on my laptop.

Set my Outlook to Offline, and re-enabled it to force it to connect to the exchange.

Re-enabled my OOO in outlook, and turn it off again see if it would trigger the change.

In teams updated my status too Busy, then available.

 

I am running out of Ideas, wondering if it take time for it to replicate but it been just over 9 hours.

 

Any support would be appreciated,

 

thank you

James

Administrator

3 Replies

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  • VasilMichev's avatar
    VasilMichev
    MVP
    Jan 08, 2021

    Yeah, it happens to me as well, and resetting the status doesnt seem to help either. It does get updated eventually, so just wait. Or if you feel like it, open a support case to report this, so that Microsoft fixes it eventually.

    • JJ-Jones's avatar
      JJ-Jones
      Copper Contributor
      Jan 08, 2021

      VasilMichev 

       

      Might sound stupid, but how do I report it Microsoft, i've never done it before.

      • VasilMichev's avatar
        VasilMichev
        MVP
        Jan 08, 2021

        By opening a support case from the admin portal, or asking your IT team to do the same.

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