Forum Discussion
Teams not showing as muted
I have several users that are using the Jabra Evolve 75 headset with Teams. If they try to mute themselves using the headset, like the button or putting the mic boom in the up position, Teams does no...
I had the same problem and when I checked under Settings -> Devices, I've noticed that the Audio device was now set up on custom setup, I changed back everything to the Jabra and now it works, when I raise the mic, it shows it's muted in Teams.
DGhost, your message inspired me to go back and double-check my settings. Mine were set to the Jabra device, as you showed, but nothing worked properly - no mute, call indicator, etc. Ironically, I changed the device settings to the opposite of yours and selected Custom -- now everything works fine again. Go figure.