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Stephane_Leclercq's avatar
Stephane_Leclercq
Copper Contributor
May 15, 2025

Teams not linking to document library

When creating a new teams you also create an associated SharePoint site that serves as its document library. This library then gets linked under the files tab in the general channel. At least this is how it is supposed to be.
Lately however this does not seem to work correctly anymore The teams and general channel are created correctly, the SharePoint site is also create correctly. The files tab however does no longer link to the correct sub-site on our SharePoint but to the general site who obviously is not a document library, We are temporarily using the work around with creating a new tab and linking to the correct library but this is not a good solution in the long run. I've tested this on different devices, in app and in browser in anonymous browser windows to exclude any client side errors.

On the old teams who are working properly clicking on the files tabs send out a get request to the following url <organisation>.sharepoint.com/sites/<teamname>/_layouts/15/filebrowser.aspx?<querystring> 

On the newly created sited I am not longer getting a reference to which site it should go and we see a url like <organisation>.sharepoint.com/_layouts/15/filebrowser.aspx?<querystring>

This doesn't seem to be a fluke as we have tried it on different days, different machines with different accounts. The only thing we have in common is that the Teams admin role is managed trough PIM and has been requested just in time. 

Any help would be appreciated. The domain or root sharepoint have not been changed since it's creation many years ago

8 Replies

  • erwin_jong's avatar
    erwin_jong
    Copper Contributor

    this seems to happen for specific tenants. I see the same issues on one tenant which still exists after a few days but on another tenant everythings works fine.

    Only existing Teams with a default channel can get more channels without issues, but with new Teams not everything is setup correctly.

    What's happening Microsoft?

  • erwin_jong's avatar
    erwin_jong
    Copper Contributor

    same issue here. New team is not creating proper SharePoint sites. Site is created but not proper library links which also results in failures when creating more team channels for that Team site.

    Creating channels on existing Teams does work.

     

    Please fix this Microsoft. 

  • Same issue here, reported as a problem twice through the admin center already, but both times after a few hours the problems have been closed as 'no problem found'.

     

    My support tickets through the admin center haven't even been looked at yet.

     

    There's also reports of this at:

    https://learn.microsoft.com/en-us/answers/questions/2265318/team-created-without-sharepoint-site

    and

    https://learn.microsoft.com/en-us/answers/questions/2275791/newly-created-teams-not-provisioning-channels

     

     

  • nmi's avatar
    nmi
    Copper Contributor

    We are having the exact same issue. On the teams client and web version. Create a support ticket today. But no anwsers yet.

    https://www.reddit.com/r/MicrosoftTeams/comments/1kibo1s/teams_channelgroups_files_do_not_load_cant_access/

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