Forum Discussion
Teams chat history in shared meeting rooms
StevenC365 Hi Steve, I'm trying to address the same issue here. Could you elaborate on this solution "Use a Teams Meeting Room Device" ?
Cheers
Neil
Neil_Foy Microsoft have a specific client and certification programme for meeting room devices, the app is then optimised for these shared use scenarios to maintain privacy between meetings.
There are lots of different types of room hardware with this app installed, see Microsoft Teams Rooms Packages and Systems | Teams devices
StevenC365 but this involves buying hardware, which we don't need.
We're in the exact same boat as OP here. We have a several rooms added as "resources" that are shared with many users. The meeting chat history stays in the rooms after they leave, so the next people that are using the room can read it.It's hard to believe that Microsoft didn't think about a way to disable this.
BMERCIER45 Using a standard user account for a meeting room is not supported and is not allowed within Teams licensing (you may not assign an E license to anything other than an individual user). Microsoft have a well-considered solutions for meeting rooms, with an appropriate license, then you won't have this issue.
- Hi All - OK, so what about a Microsoft Teams Display, like the Neat Frame. We are using this device. When it is in "hot desk" mode, there is a still a (non personal) account associated with the device when it is not being "hot desked". And this account can be used to take / receive calls / meetings / chats. The history of this seems to just stay in place, so if someone does this (e.g. by accident, or not being security aware), then the chat history is revealed to anyone with physical access to the device, even if they do not sign in to hot desk. Is there a solution to this?
