Forum Discussion
Teams Business Voice and extensions
Not sure if you still need this, but in my case, I am utilizing unused -MobilePhone ext. (You will be required to install MSOnline module):
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$cred = Get-Credential
Connect-Msolservice -Credential $cred
Set-MsolUser -MobilePhone ext=1001 -UserPrincipalName user@domain.tld
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This way, user@domain.tld can be reached through Auto Attendant by dialling 1001, given the Auto Attendant setting is set to reach user by number.
godril_
Just a brief FYI to advise that this *does* work, but that you have to give Microsoft's back-end some time to process. Additionally, I was able to add the ext=#### by simply logging into the M355 admin account and adding the information I needed in the field. Again, it look some time for Microsoft to apply those changes, so be patient.
I can also confirm that while it does work on the "dial by extension" setting in Auto Attendant, it doesn't seem to work for dialing numbers internally.
A question: In the company where I work, the use of 7-digit extensions (XXXXXXX) is required. Is it possible to implement this range? For example: phone number "+34YYYYYYYYY;ext=XXXXXXX.
Thanks for your reply.- Hi,
Yes that can be done but try to keep that 7 digit extension orgwide. 7 digit extensions should be unique and you can give the corresponding main number along with it. AA can handle those calls and you can cascade them if needed.M365_Teams What about the opposite: using Teams local app w Outlook Contacts local app (right click on Outlook client to call out) to dial outside recipients that can only be reached by navigating a fixed phone tree such as dial 2 for tech support, dial 5 for windows, dial 6 if you have a support contract.
Would be nice if same contact would all Outlook for Iphones and Android to auto navigate calls from the phones to those recipients.
