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obetheduck's avatar
obetheduck
Copper Contributor
Jan 15, 2025

Team not visible in Teams admin centre or from get-Team powershell by owner and global admin.

In my organization we currently have 16 teams.  However in teams admin->manage teams I only see 14.  Two of them do not show up.  All were create a couple years ago and for the most part have been fine.  I also think they may have shown up in the past but no long but my memory is not 100% on that.  

The 2 team with issue I am able to fully use the team but unable to manage them from an admin point of view.  I recently as asked to add some member to private channels in these teams.  However I am able to do so.

 

I am both owner of the team and my account has global admin role.

I have also run powershell get-Team and only list 14 teams with the 2 in question being missing.

Under https://portal.office.com/adminportal/home#/groups > "Active teams and groups" I can see all 16 groups however the 2 in teams question don't have the "Teams" icon under "team status".

From this groups window if I click "Add Teams" it tries and comes back with "We couldn't create a team for this group. Please try again."

All 16 teams show under "Sharepoint admin center">active sites  with "Teams" icon showing share point being connected to the team.

 

Is there a way to reconnect these teams back to there groups?

 

Thanks

  • You can also gather the team/group id and replace it in the management URL

     

    https://admin.teams.microsoft.com/teams/manage/73dcb149-df26-4618-bc24-fa91ca4b4c55

     

    replace the id and insert that in the browser

     

    check if it opens

    • obetheduck's avatar
      obetheduck
      Copper Contributor

      Ok that is an insiteful workaround that works like a champ.

  • obetheduck's avatar
    obetheduck
    Copper Contributor

    You are correct.  I finally found an similar article recommending the same after creating this discussion.  I had search many articles before posting this but the critically search term was 365 group not syncing to teams.  I have already created an open ticket with microsoft and received a call back from them to document the issue.  I will mark this as the solution if the ticket does indeed fix it.  Thanks

  • Looks like something went wrong on the backend... best open a support case with Microsoft, hopefully they have a way to "resync" it. Otherwise you'll have to recreate them, I suppose.

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