Forum Discussion
Tab in TEAMS channel for call queue
Wait till next week and you're likely to see it on some Ignite session 🙂
How long did it take for your call queue to show up in your team channel? I added a call queue to a team channel and it has yet to populate after a couple hours.
pgilbertson i'm in the same boat as you - GCC tenant. I saw yesterday the new assign to channel option in Teams Admin Center for call queues. Set it up for me and a few test accounts.
24h later, no sign of the tab in the Teams client. Updated the client but no luck either. I'm just going to wait as I suspect you are right: it's still being rolled out and it'll take a few days for it to show completely
Meanwhile, I'm sure there's plenty of things that'll keep us busy 🙂
masteryul After contacting Microsoft Support, they said that while it says General Availability, it does not apply for us GCC users. It is odd because it seems like the feature is half baked into GCC currently, we're able to add a group, calls show up in the notification for that group in teams, but the tab never materializes. I guess I'll just keep an eye on the roadmap.
