Forum Discussion
jguymon
Aug 19, 2021Copper Contributor
Reviewing Chat Messages
This may be buried somewhere, but how can a manager or HR review the chat messages for their team or company? We have the 365 Business Standard licensing. Do we need E3 licensing? Thanks in advanc...
- Aug 25, 2021There is no one solution. Again, if you simply select type ”instant message” it will show all chats. Sounds great that you’ll reach out to your partner.
jguymon
Copper Contributor
Thank you for your and everyone's responses. Let's break this down to a simple question of what is needed to allow our HR manager and the user's manager to read ALL the teams chat messages? We don't want to do searches in the hope that the right key works are used in the search. The entire chat message needs to read to clearly identity trends and patterns regarding productivity, potential bullying, inconsiderate messages, etc. I would think this would be a simple request since all forms of company communication using company software need the ability to be monitored.
Aug 24, 2021
Did you read my post above? Use ”Type” ’Instant Messages’ and you will see all chats. What you’re requesting is functionality across different subscriptions. For the more advanced compliance features you mention you’ll need to upgrade your subscription (as detailed in the links and pictures). Perhaps you should consider hiring a consultant or reach out to the official support.
- jguymonAug 24, 2021Copper ContributorYes I have read the above posts, but it's been "Information Overload". I'm just looking for a simple 1, 2, 3, etc of what it takes to have the ability to review and read ALL the Teams Chat messages. There's been several "what can't be done" or "compare/review this and that", but the only thing I need to focus is on what it will take get get HR and the managers what they need. I understand that our current license doesn't have this ability. I'm not looking or needing content search. All I'm looking for is what license and settings are needed to do read all Teams Chat messages. I understand there may be several settings that need to be applied, but that takes be back to "What specifically needed to give us the ability to read all Teams Chat messages?" Thanks for all your help on this. I'll reach to support or our IT partner.
- Aug 25, 2021There is no one solution. Again, if you simply select type ”instant message” it will show all chats. Sounds great that you’ll reach out to your partner.