Forum Discussion
fbourque
Jun 28, 2021Copper Contributor
Pixelated Video when hardware video processing is used
Hi, I am new to this community. I am doing the setup of a conferencing room for my work and I bought the logitech C920 Webcam. I have been testing this hardware on two different windows 10 devices t...
fbourque
Copper Contributor
Eric MarsiIt is probably not a USB port issue because when using the camera app the image quality is good (1080p). Instead, when using the webcam on Teams, it is sending as 480p which is horrible quality. The webcam is plugged into a 3.0 usb port.
andrewj123
Jul 08, 2021Copper Contributor
im getting similar result - my outbound video quality is poor, and its using only 180x320, software enabled.
when i use ms teams on edge browser, outbound video quality is much better.
- fbourqueJul 08, 2021Copper Contributor
Microsoft Edge is working just fine for me too. It seems then that it is not hardware related but rather how Microsoft Teams is coded?