Forum Discussion
Only meeting organizers can make changes (Shared Mailbox)
When a user creates a new meeting from a shared mailbox calendar (Outlook), it seems they can't edit the Teams meeting options. When they do, they face the following error: "Only meeting organize...
Does anyone know if Microsoft allow a shared mailbox to host Microsoft Teams meetings ?
Our users wish to manage the meeting options but get message "Only meeting organisers can make changes"
Microsoft can you advise?
Our users wish to manage the meeting options but get message "Only meeting organisers can make changes"
Microsoft can you advise?
We've got this issue currently. Want to create a meeting from the shared mailbox. This is working fine. Invite goes out. However, the user creating the invite demonstrated the same 'only meeting organisers can make changes' when they went in via Teams app or Outlook ribbon button.
I actually didn't think you can send out from a shared mailbox. I thought the Team were copying and pasting a link.
Is there a proven method for this using shared mailboxes that I am missing?
I actually didn't think you can send out from a shared mailbox. I thought the Team were copying and pasting a link.
Is there a proven method for this using shared mailboxes that I am missing?
- Same as - unfortunately, doing this does not allow for a transcript to be deleted though - any idea on this? With retention of data rules etc, you would think this would be an option for a co-organizer but appears not.
Hi WOJE-Post, This was a support ticket in M365 admin centre not a message.
Shaun Smith Hi, is it still in the Admin Center? Cant find it!
- the best experience is create meeting from your account, copy the whole meeting info to shared account
in short, make sure meeting organizer is you, instead of shared account, otherwise "Only meeting organizers can make changes" must happens
the workaround for this delegation operation only works in outlook, OWA can't.
or, for sure you can always give shared account a Teams license and log on directly
it's very complicate and no official MS doc for this, so even you totally get how to handle this, still don't think end user need to know this as they never good enough to handle tech thing - I have tried on 3 tenants so would be good to know the secret key. 🙂
- Sorry to hear that the "Meeting Options" button in the ribbon bar didn't work for ricl.
As I mentioned on October 5th, I can access the meeting options (only) via the button in Outlook.
By specifying myself as a co-organizer in the options, I can succesfully see and download an attendance report of a meeting hosted via a shared mailbox.
Maybe I'm just lucky... I think for some people worth trying.
I'm using Microsoft 365. - Ah, ok. Many thanks for coming back to me Shaun 🙂
- This was logged as a support ticket in M365 Admin Centre - confirmed on 18/10/22 15:13hrs.
- Ah... Thank you for the response, much appreciated. Did you log that with them or is that in any documentation I can share wider at all?
theric Its been confirmed with Microsoft in the last 24hrs that meeting options for teams' meetings from a shared mailbox are not accessible by the mailbox delegates.
"As discussed, this a product limitation right now and Microsoft is working towards its resolution"
