Forum Discussion
OneNote Not Updating in Teams or Sharepoint.
ParagonRob probably too late (I hope you got it resolved), but I noticed the same problem this morning. To get it working again:
- go to the OneNote page in Teams (of the notebook that doesn't want to update)
- click the globe (top right -> go to website)
- chances are that you will need to log in (connection) which is already a sign that something is not ok
- if so: login
- then in that web window, go to the notebook that is not syncing
- it should also be not updated (compared to your OneNote app/desktop version)
- it may be that in a flash (about 1 or 2 seconds) you DO see the changes (eg added pages) but then they dissappear again. Very odd.
- to get the sync up and running again, try to add a new page in the webversion...
- it should reconnect... and you should see the changes from your app/desktop coming in
not sure if it will do the trick for you, but it did for me, as well as for a colleague of mine, who had the exact same problem. I don't know WHY it was broken, and I don't know if my fix will be permanent. I hope so
Roel Teeuwen - That's my EXACT situation. We can't be the only ones.
ParagonRob Roel Teeuwen We're also experiencing different issues with OneNote that can't really be explained. And it's frustrating, both from an end-user perspective and as an administrator. I'm afraid that raising a ticket with Microsoft Premier support isn't the solution either. But when reading about your specific problem I believe it's due to the extensive increase in use of cloud services with the following 'temporary feature adjustments' that's been made to select capabilities within Microsoft 365. These where published a month ago and for the OneNote part it said:
- OneNote in Teams will be read-only for commercial and education tenants. To edit, please use OneNote for the web or the OneNote desktop app.
- Download size and sync frequency of file attachments has been changed.