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ChananB's avatar
ChananB
Brass Contributor
Sep 12, 2023

New Teams - Video freezing

I have no issues using the "old" version of teams. The problem only occurs in the "new" version.

 

In a meeting all incoming video turns black (including shared screens). my image "floats" in the middle of the screen and is also frozen.

 

The "mini" window when I minimize the application during a meeting show live/unfrozen incoming video of the speaker.

 

Version Info:

You have Microsoft Teams version 23231.413.2355.7555.
You've got the latest version. It was last updated on 9/12/2023.
The client version is 49/23082000931.

 

Frozen screen

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