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heatherwalker's avatar
heatherwalker
Copper Contributor
Feb 01, 2021
Solved

Missing send button in chat in teams app on Android

I have just tried to send a message in the app on my phone, only to notice that the send button is missing! I can type and navigate all the menus, just no send button. It worked fine last week, but the update seems to have removed the send button or put it off screen. Is anyone else having the same issue? 

  • UPDATE:

     

    After experimenting with the screen resolution settings in the Samsung settings menu I discovered that a) changing the resolution does not fix it but b) changing screen zoom does. Mine apparently was fully "zoomed in". Zooming out slightly shows that the send button had fallen off the right hand side of the screen. Annoyingly zooming out also makes the font really small for everything so I still have to have the button cut off slightly to make reading things on my phone possible, but I can now access the send button. 

     

    TL;DR: on Samsung S10+ search for "screen resolution" in your settings, then crank the screen zoom down a little May work for other Samsungs.

    • RonMason's avatar
      RonMason
      Copper Contributor
      Screen Zoom
      • hohohono's avatar
        hohohono
        Brass Contributor

        RonMason Hey Ron, I'm glad it's fixed for you. That's interesting, how do you get that Screen Zoom to show up?! I don't have a Samsung personally, so I can't check it myself. I thought I'd done it all by going into Settings > Display and everything; I'm not sure how you got to see the Screen Zoom within Teams itself? From Settings, the Screen Zoom was also set to the lowest/smallest as well, so I'm not sure what I'm missing.

    • RonMason's avatar
      RonMason
      Copper Contributor
      I read the link you attached and tried the Screen Zoom adjustment mentioned and that resolved the issue. Thank you!
      • Ajay950's avatar
        Ajay950
        Copper Contributor
        Nothing has worked for me - tried changing don't size, tried zoom, tried easy mode, tried uninstall, even tried banging the phone on my head a few times, as well as trying to stretch my phone to increase it's screen size. Those didn't work either.
  • Jay_Avitable's avatar
    Jay_Avitable
    Copper Contributor

    same here on my Moto G. No problems running the Android teams app on my Chromebook

    • TheBigT42's avatar
      TheBigT42
      Copper Contributor

      Jay_Avitable On my Moto G6 I had to reduce the Font size to small.  Reopen teams.  After that I could enlarge my font back.

      Settings-Display-Advanced-Font Size

  • RonMason's avatar
    RonMason
    Copper Contributor
    I am having the exact same issue. SamsungS20 Android
  • GhostEx's avatar
    GhostEx
    Copper Contributor

    I have the same issue. If I use quick replies those will go through. The Attach and Send on a picture works as well. Otherwise I have no way of sending a typed reply.

  • Dennis2050's avatar
    Dennis2050
    Copper Contributor
    Same issue here.. Teams is obviously useless without a send button. Please solve asap
  • Ajay950's avatar
    Ajay950
    Copper Contributor
    I have the same issue. Were you able to resolve it?

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