Forum Discussion
heatherwalker
Feb 01, 2021Copper Contributor
Missing send button in chat in teams app on Android
I have just tried to send a message in the app on my phone, only to notice that the send button is missing! I can type and navigate all the menus, just no send button. It worked fine last week, but the update seems to have removed the send button or put it off screen. Is anyone else having the same issue?
UPDATE:
After experimenting with the screen resolution settings in the Samsung settings menu I discovered that a) changing the resolution does not fix it but b) changing screen zoom does. Mine apparently was fully "zoomed in". Zooming out slightly shows that the send button had fallen off the right hand side of the screen. Annoyingly zooming out also makes the font really small for everything so I still have to have the button cut off slightly to make reading things on my phone possible, but I can now access the send button.
TL;DR: on Samsung S10+ search for "screen resolution" in your settings, then crank the screen zoom down a little May work for other Samsungs.
- hohohonoBrass Contributor
Apparently some people were able to get the Send button back by going to the phone settings and changing the display screen resolution / zoom level. However, this has not worked for our user (Galaxy S10).
- OusBerCopper ContributorWorked for my S10
- RonMasonCopper Contributor
- hohohonoBrass Contributor
RonMason Hey Ron, I'm glad it's fixed for you. That's interesting, how do you get that Screen Zoom to show up?! I don't have a Samsung personally, so I can't check it myself. I thought I'd done it all by going into Settings > Display and everything; I'm not sure how you got to see the Screen Zoom within Teams itself? From Settings, the Screen Zoom was also set to the lowest/smallest as well, so I'm not sure what I'm missing.
- RonMasonCopper Contributor
- Ajay950Copper ContributorNothing has worked for me - tried changing don't size, tried zoom, tried easy mode, tried uninstall, even tried banging the phone on my head a few times, as well as trying to stretch my phone to increase it's screen size. Those didn't work either.
- Jay_AvitableCopper Contributor
same here on my Moto G. No problems running the Android teams app on my Chromebook
- TheBigT42Copper Contributor
Jay_Avitable On my Moto G6 I had to reduce the Font size to small. Reopen teams. After that I could enlarge my font back.
Settings-Display-Advanced-Font Size- Jay_AvitableCopper Contributor
TheBigT42 no go for me, after phone restart, even small fonts do not work.
- RonMasonCopper Contributor
- GhostExCopper Contributor
- Dennis2050Copper ContributorSame issue here.. Teams is obviously useless without a send button. Please solve asap
- Ajay950Copper ContributorI have the same issue. Were you able to resolve it?