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TimGran1964's avatar
TimGran1964
Copper Contributor
May 14, 2020

Microsoft Teams on my outlook

I have attempted and so have Microsoft to load an add-in to my system so i can link my outlook to my Microsoft Teams.

 

After hours, they advised no one at Microsoft can talk to me about this issue but I have to join a 'community' with over 100,000 other people to try and seek help.

 

My link was broken when Microsoft downloaded a new version of Office Home and Business 2019 to my system. 

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1 Reply

  • ChristianBergstrom's avatar
    ChristianBergstrom
    Silver Contributor
    May 14, 2020

    TimGran1964 Hello, well. Office Home or Office 2019 isn't the solution so I have no idea why this was installed "by Microsoft" as Teams isn't included?

     

    Anyway, to have the Teams add-in available in the Outlook client it's necessary to install the Teams desktop application. Even installed correct, the add-in is sometimes blocked in the client and can be enabled either from File - Options - Add-ins or the registry.

     

    But first of all, make sure you're using an eligible subscription for Teams. See this table for more info 

    https://docs.microsoft.com/en-us/office365/servicedescriptions/teams-service-description

     

    And this as well

    https://www.microsoft.com/en-us/microsoft-365/microsoft-teams/compare-microsoft-teams-options?rtc=2

     

    Hope this helps you get it sorted!

     

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