Forum Discussion
Microsoft Teams Freezes PC
Sounds like laptop specs. Have you tried calls with camera off? Using background picture/blur or together more consumes more processor power and that Graphics combined with only 4GB of memory isn't a very powerful combination. It will result using your disk for more memory which usually adds up on freezing the system.
You can also try Teams settings "Disable GPU hardware acceleration" to see if it helps.
I upgraded the RAM to 8Gb and changed the HDD to SSD which both improve the performance significantly, the only problem which is not solved was the PC freezing during the conference call of Microsoft Teams, but now I am using the PC after disabling the GPU option, and it is working fine so far since 3 days.
I just recently upgraded my laptop's RAM from 4GB to 12GB (which might have voided its warranty), and Teams works perfectly fine now (with GPU acceleration disabled). There is no lag, and the computer doesn't freeze anymore. The app works well even with my camera on and background blurred, so my best guess would be that a lot a background processes are occupying the RAM hence why it's freezing, especially if you are running multiple programs at once. When I run Teams with other apps, I use about 3GB-6GB of RAM, paired with my previous 4GB of RAM, probably explains the freezing.
