Forum Discussion
Jared327
Jun 10, 2020Copper Contributor
Microsoft Teams crashes my entire Internet connection after starting a meeting
Strange problem here, that is tough to comprehend. First off I have a line-of-sight ISP that uses LTE service to broadcast Internet. So its not DSL/Cable, etc. But the advertised speed is 60 mbps do...
- Jun 24, 2020
Hello Jared327 This is something you'll definitely want to report to our answers.microsoft.com tech support site.
noornawaz
Oct 09, 2020Copper Contributor
ericsnell I have the exact same issue. My LTE router works fine for hours but whenever I setup a call on MS teams, internet connection suddenly stop. And one more amazing thing happens, when connection stop working I can hear my colleagues voice for a minute while they can't hear my voice and then call drop eventually.
ericsnell
Oct 09, 2020Copper Contributor
noornawaz I don't think it was Teams - I think it was my router and software - I had an AC1900 router that was 4 years old (Netgear nighthawk 7000r) and the last two firmware updates seem to have made it really unstable. Something was broken with the 5ghz band (at least). I gave up and purchased an AC3000 Orbi router+satellite and it has been 100% stable (and more in-the-house-bandwidth).