Forum Discussion
Microsoft Teams Banner Notifications Appearing Black
- May 12, 2020
caggarwal We escalated this issue to Microsoft and they came back and acknowledged it as an issue. The workaround for now is to disable GPU acceleration in Chrome and close/restart Teams. Microsoft will include a fix in an upcoming release as of 5/5/2020.
DavidJustice Hello David, we are still working with the temporary solution which was disabling the GPU in the browsers and that seems to be working. We also had an issue with our BeyondTrust Privilege Management client where it seemed to interfere with Teams launching properly and caused the burnt toast notification to reappear in some instances.
- Disabling the GPU was Microsoft temp solution.
- In opening a case with Microsoft they found a permissions issue with the directories/executables below and BeyondTrust was going to have to resolve that issue.
C:\Users\<user>\AppData\Local\Microsoft\Teams\Update.exe
C:\Users\<user>\AppData\Local\Microsoft\Teams\current\Teams.exe
I have this issue with a user at the moment and we have just started using Beyond Trust, was you able to solve this?