Forum Discussion
avpacheco
Jan 15, 2021Copper Contributor
Meeting chat unavailable until you join the meeting
I've been having a recurring issue where I cannot access the chat for a meeting scheduled though Outlook as a Teams meeting (not associated with any Team or Channel). Another user scheduled the meeting and wants to share meeting documents before the meeting begins. However, every time I (and other attendees) try to access the chat, I receive a message that says "Sorry, chat is unavailable until you join the meeting." I've tried recreating the issue on my own, and every time I schedule a meeting (whether through Teams or through Outlook), I don't run into this issue. The other user is typically scheduling meetings with 50+ participants, and in my tests I'm only inviting 1-2 participants. Could this be the difference? We want to be able to share the meeting documents before the meeting, but find it annoying to have to email them out when we could just utilize the chat.
- MateuseCopper Contributor
avpacheco I too am having trouble with this. I was able to read and chat during my Teams meetings until December of last year. Now I am only able to turn on and off my camera and microphone.
i don’t know what happened to make me loose these functions but it is very frustrating and I have Teams meetings multiple times a week with different companies.also, I don’t have the new 360, so there is no support from Microsoft. Which sucks.
- Mr_Trust_ABrass Contributor
Hi avpacheco
It’s worth noting that, although the Chat with Participants link is displayed in the invitation page before joining the meeting, this will not work.
So keep in mind, if you click on this link, you’ll get a message warning that ‘Chat is not available until you have joined the meeting’.
Chat is only available after joining the meeting
- juliePointcoreCopper Contributor
Figured it out!
You need to right-click on the Calendar invite in TEAMS -- not Outlook. It gives you the option there.
You can do the IM participants in Outlook -- It just doesn't give you the meeting header and include it as part of the meeting
- Rae_JayIron Contributor
juliePointcore Even though the link is there when you right click in Teams ("Chat with participants") when you click it you then receive this message: "Sorry, chat is unavailable until you join the meeting".
This is despite the chat being Enabled in Meeting Options.
Last year we had issues with Chat being accessible before and after Teams Meetings created using a Shared Mailbox (I suspect 'In-meeting only' was selected).
Now Chat is definitely Enabled but not accessible prior to the meeting, and people can only see the chat from the time that they join so we are reposting links etc multiple times ...
How is this a bonus Microsoft?
- sibsankarCopper Contributor
Good day...!!!!
I saw your query and found an option to start group chat before the meeting. Go to your outlook calendar ---> select the particular meeting ----->then go to the "meeting"/"respond" menu in menu bar ---> click on "contact attendees" --->"Reply all with IM". Once you clicked on this option, team group chat will open up with all attendees. Hope this will help you. Also find the screen shot for better understanding.
- Simon HindCopper Contributor
this is due to a new setting in meeting options
this only happens for us if we set 'peeple i invite only'you also have the abilityt o allow chats in meetins only
- Just gonna add this to the conversation as it explains what is happening right now (rolling out as the roadmap link says) https://office365itpros.com/2020/11/24/new-access-rules-teams-meeting-chat-membership/