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onegina's avatar
onegina
Copper Contributor
Aug 05, 2021

Incorrect hours of work in Teams

Hello, could you please help me?

 

I have wrong work hours in my Teams: they are shown from 08:00 to 17:00.

 

That is not correct, I work from 9 till 18, and in my Outlook I have correct settings, and calendar in Outlook looks correct.

 

How can I change work hours for Teams? 

 

 

21 Replies

  • TL24's avatar
    TL24
    Copper Contributor

    I found the issue - perhaps this solution will work for you.

     

    Issue: 

    Local Meeting/Teams Time ≠ Local Outlook Time

     

    Potential Solution:

    1. Go to Outlook on the web.
    2. Click the settings icon, and navigate to General > Language and Time
    3. Look at "Time zone" and click change (even if it looks correct!)
    4. Look at the available settings - there should be a prompt near the bottom suggesting that your meeting time is different to your outlook time. It should allow you to hit a button that synchronises the time zones.

    Note: This solution still hasn't synchronised yet, which I think is a server update issue. I'm hoping this will resolve it, since the prompt pointed out the exact problem I was having and provided a button to synchronise time zones. This should solve the problem.

  • TL24's avatar
    TL24
    Copper Contributor

    I am having this exact issue, four years later.

    Outlook (web) calender work hours = correct

    Teams (app) work hours = incorrect

  • miballenger's avatar
    miballenger
    Copper Contributor
    Odd question- Are you trying to set your start time to the 1/2 hour? I had tried unsuccessfully to set my start time to 6:30, but it did not work. When I set it to 7am, however, it worked correctly.
  • michellejac0b's avatar
    michellejac0b
    Copper Contributor
    I have the same problem (I set custom working hours in Outlook online, but it's not updating in Teams). I've scoured all help articles but nothing seems to work.

    So my workaround is:
    Make a recurring event called "Busy" for the hours you don't work. E.g. I only work afternoons, so I have a recurring event every work day from 19:00 until 13:00 called "Busy".

    The only thing that's worked!
    • onegina's avatar
      onegina
      Copper Contributor

      michellejac0b hello, thank you, this way can be used in some cases. But I have case: time from 17 till 18 is shown as grey and as non-working time, but I need my colleagues to see this time as available for meetings with me.

  • LeoT56's avatar
    LeoT56
    Copper Contributor

    onegina -- Just curious on your 365 apps does your organization have Viva Insights? I found Work/Time schedule information there as well.

    • EM456's avatar
      EM456
      Copper Contributor
      I have this, but all I see is a way to set quiet hours, not work/time. Where did you find it?
    • onegina's avatar
      onegina
      Copper Contributor

      LeoT56 , hello, no, here in Russia we don't have anymore Microsoft CRM new products and can't buy licenses, companies only use old and out-of-date Microsoft products. You know, it's because of crazy and mentally ill tzar. So I changed my personal career path and don't work with Microsoft products anymore, sorry, can't tell anything about Viva Insights.

  • You should reach to your IT admin / Teams admin to have them look at this. Of course you shouldn't have to use Teams with incorrect working hours.
  • I think the problem is somewhere in my company settings. I can change work hours only in MS Outlook ( in Web or in the desktop version), and both Outlooks syncs after closing and opening app, but in both MS teams (web and desktop) i see the same default 8a.m - 4p.m. schedule. I signed out, closed and open app. It's not a big problem, but it exists

  • Hello, probably just a matter of synchronization here if you've used the Outlook client in cached mode. Try setting your working hours using Outlook on the web instead, then you act directly against your mailbox. You could possibly quicken the change by signing out manually from Teams (top right corner) when it has been done.
    • onegina's avatar
      onegina
      Copper Contributor

      ChristianJBergstrom , tnanks for your respond, - unfortunately, it didn't help. In my web outlook settings I see 09-18 working hours. I quited Teams and entered again, nothing changed, still shows 08-17 hours. 

       

       

      • Did you sign out or quit? Sign out if you just quit. I don't know when you changed this but it can take some time to update depending on your org. config.

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