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i4th8's avatar
i4th8
Copper Contributor
Jul 08, 2020

Forms tabs does not load when on mobile

I have a Form that i have pinned to a channel tab. When on the Desktop application it works just fine. However when I or anyone in my org attempts to open it on a mobile device it gets stuck on the l...
Forms
teams
i4th8's avatar
i4th8
Copper Contributor
Jul 27, 2020
This is the same issue I am having. Please let me know if you find a solution.
Red Flag's avatar
Red Flag
Iron Contributor
Jul 27, 2020

i4th8Let's stay in the loop.

  • pettway36's avatar
    pettway36
    Copper Contributor
    Feb 18, 2021

    Has anyone solved this issue yet? Red Flag 

    • Red Flag's avatar
      Red Flag
      Iron Contributor
      Feb 18, 2021

      pettway36 
      It ended up with the statement that it's basically "a know issue" with no ETA. Microsoft has closed the case after almost two months of friendly "problem solving" with the statement below:
      "Based on our last communication, we believe this a known issue. We suspect that the Teams SSO (Single Sign On) API is broken on Teams Mobile in some cases. Back end team is already working onto it. There is no ETA as of now provided by my senior peers hence we can proceed with the case closure."

      • BasmaEissa's avatar
        BasmaEissa
        Copper Contributor
        Dec 23, 2022

        Red Flag 

        I had a problrm opening accessing or editing forms specifically, unlike other office file types, through the office 365 android app until I disabled my adblocker/vpn app. It then worked as expected. If you do use an adblocker/vpn you could try to add an exception for the office android app. Hope this helps.

         

         

         

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