Forum Discussion
Enhancement Request - Remove the Switching behavior in Teams
MichaelDelpach, rather than creating a new UserVoice entry, it would be better to vote on this existing one which is already one of the top requests anyway!
And to quote the response from the product team (they are working on it)
We know you are patiently waiting for this feature. This feature is being implemented in stages. Fast tenant switching is currently in testing both internally and with early customers. We expect to release to the public in the Fall. I’ll post an update once it’s rolling out. Full multi-tenant, multi-user support will be added after fast tenant switching
Hope that helps.
Read more about this here:
https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoperability
Regarding chats you can have external chats aka not having to switch orgs! You can chat with someone outside your organisation by entering their email address and have both internal and external chats in your Teams account! Keep in mind that this feature can be turned off globally..
When it comes to teams you’re a guest of (other org teams) you have to switch tenants in Teams! There is a update rolling out currently that makes this a lot faster but I agree on that notifications here between different orgs are lacking! There are plans to do improvements on this guest experience though!!
Adam
Hi adam deltinger, thanks for your response. The bottom line is, switching is not the best experience to the end user. As shown in the screenshot below, they still show up as Offline to me, and they have not been notified of my message. This experience needs to be overhauled to the way I described earlier.
Hi Paul Husted that's correct, it is the "guest" experience that is frustrating and it should be a seamless experience to the end user. I hope Microsoft is working on it.
- Hi! Go here and vote for one of the available uservoice a for this or create your own!
https://microsoftteams.uservoice.com/
Adamadam deltinger will do because I am amazed that this has not been requested before.
I tested Teams direct messages (Chat) further with on my team member (Aaron in this above screenshot from another organsation, say Org2).
This was my experience:
My organsation is Org1.
While I am in Org1, I direct messaged (using Chat in screenshot below) Aaron who works at Org2.
Aaron did not see any of my messages until he manually switched to Org1.
He switched back to his organisation he works for, Org2.
While in Org2, he directly messaged me.
I did not see it while I am in Org1, so I switched to Org2 and then I saw his direct message.
That's incredible. Teams did not use the same Direct Message stream that I initiated although it is the same two people directly messaging each other i.e. there are two Direct Message streams altogether for us two. How does this make sense?
This behaviour does not let people like us who are working with other organisations on a daily basis to effectively communicate. I am dumb founded to realise I am the first one to raise this as an issue if I have to create a thread at UserVoice?
First Direct Message stream in Org1:
Second Direct Message stream in Org2 to the same person:
