Forum Discussion
Benjamin_Duval
Apr 18, 2022Brass Contributor
Delete SIP Device
Hi there a way to delete a unused sip device in the teams admin console? I don't see any option to delete a device in that section.
- Apr 19, 2022
I've been looking for this too, but it doesn't exist yet. Just had a response from MS, its due Q2/CY22.
Common sense would have been to include this from the outset, but...Microsoft...
JarrodLash
Jan 12, 2023Copper Contributor
Shenanigans on this. You cannot log into a Teams SIP Gateway phone on another tenant. I have phones on lab environment I want to move to production but cannot with this issue. When you login with the PIN nothing happens on the phone at all. I can log in with the old tenant just fine but cannot use a different one at all.
With no way to delete a device from a tenant it is stuck there until Microsoft figures out to remove them.
manishkumarrana
Jan 12, 2023Copper Contributor
JarrodLash Have you applied calling policy on the account you are trying to login.
You can also enable SIP Gateway by using the PowerShell Set-CsTeamsCallingPolicy cmdlet. To enable users for SIP devices, select a policy, and set the -AllowSIPDevicesCalling attribute to True. The default value is False, so users will not be able to use their SIP devices unless you enable them.
Please follow the steps mentioned in below link