Forum Discussion
ArtMarshall
Apr 13, 2020Copper Contributor
Chat error in a company meeting
We've been testing some larger meetings in Teams and have had generally good performance. We ran into an unusual issue recently. We had about 125 people in the meeting and they were all invited direc...
JimBaker
Apr 22, 2020Copper Contributor
ArtMarshall Same problem for us, basically same circumstances. All hands meetings or larger (> 20) meetings and we are random behavior of a handful of users not being able to see the chat / getting the same message. When they reconnect, they can successfully get access. Wonder if it's something throttling related.
WilliamsJK2
Apr 23, 2020Copper Contributor
JimBakerSame issue here too. Using the Teams meeting as a webinar, found that a bunch of users get the same error. Exchange Online and Teams. Unable to reproduce it myself via three different computers during the meeting.
- JJPierreApr 24, 2020Copper Contributor
WilliamsJK2 It's the weirdest thing. I've been having this issue for the past 4 days now and can't get rid of it. It happens for me like this: When I go to calendar on teams > create a meeting > add an attendee, the meeting gets created and I can send the meeting link to anyone and they can join as guest where the chat works fine. The problem happens when I do the same process, but also add the meeting to a team's channel. Once I add the meeting to the channel, it gets created, but guest can't use the chat function. I've gone through all the guest settings, but no changes I've made worked.