Forum Discussion
Jason Tenpenny
Sep 16, 2019Iron Contributor
Calls getting placed on hold after answering
So we just recently switched our phone system to Teams. We've noticed on a few occasions that we try to pick up a call from a call queue, and it puts the call back on hold. The user has to resume the...
Cindy1760
Aug 11, 2021Copper Contributor
KeepingITreal I am having this same issue. As soon as I pick up from a desktop app, I get told that I have been placed on hold. It's getting annoying. Have anyone figured out a solution besides just hanging up?
TheServiceManager
Nov 09, 2021Copper Contributor
Started happening to me about a week ago.
But it goes on hold twice before it puts me through.
Nothing changed on my PC.
Running Windows 11.