Forum Discussion
Audio Poor Quality
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
My solution was to get a certified teams headset. Zero issues since I did that. The model I picked was the Blackwire C435-M for Microsoft. (It ran about $100). It is not wireless, but I may try that in my next tech purchase. I had tried a Jabra that was supposed to switch between computer and iPhone and I had a lot of problems with that and returned it. I think the Teams Certified rating on the hardware might be key to finding one that works well across the different platforms. Hope you can resolve your issues.
lol.. This is listed as "Best Response" - Paying $100 dollars for a headset specifically for teams? That definitely not a solution. Oh well. Just going to make sure to not use teams for this in the future.
Hi I have some done digging and check this out...
This morning I was listening to some music on my computer and then joined a teams video chat. As soon as I entered the call the audio quality on my music dropped right down - \
Somehow, teams is affecting the audio quality on the entire device - which in turns results in really poor audio when you share from desktop.
As soon as I close the teams chat BOOM audio comes clean again...
See attached link - this is a prime example of what’s happening to the audio
When you start a video call teams actually changes the entire sound settings from 48k to 16k mono!!
troyjansen, I'm having the exact same issue since I started using Teams back in September 2020. Have you managed to find the solution yet?
troyjansen I was wondering if you could share the link below again? I received an error message when I try to open the message.
LOL on your comment. BUT the headset I got is not specific to Teams. It works with Teams, Zoom, BlueJeans, GoToMeeting without any issues. Only issue I have is that I am still hardwired into my computer. I am going to try a wireless (but certified) device next. I though $100 was a reasonable investment to sound professional in a Work-From-Home situation.
