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JohnWickXV's avatar
JohnWickXV
Copper Contributor
Oct 29, 2024

Issue in Uninstallation of AMA for Arc Enabled Windows server

Dear Community, 

 

As a troubleshooting, I want to uninstall the AMA agent from Azure arc enabled server, I tried "Uninstall" from Azure arc machine - Extension - Uninstall but it went into "Deleting" state for 2 days. Then i tried uninstallation using the Powershell but again it went to "deleting" state. 

 

I tried removing and adding the Machine to and from DCR and Azure Arc again and then tried again still it shows deleting state only. 

 

So, i tried uninstallation direct from server using command 

azcmagent extension remove --name AzureMonitorWindowsAgent

 

the got the below error,

 

From my test machine i copied the "HandlerManifest.json" file and put in the same folder where error is showing above, Json file has this content as shown below


Now after this i tried "azcmagent extension remove --name AzureMonitorWindowsAgent" command again and got the error, 

 

Please help in uninstalling this AMA agent.

Thanks,

Mahesh 

 

  • hey! Try these command's there from the MS Docs regarding uninstalling the extension so may work

    PowerShell "Remove-AzConnectedMachineExtension -MachineName <arc-server-name> -ResourceGroupName <resource-group-name> -Name AzureMonitorWindowsAgent"

    Azcli -- "az connectedmachine extension delete --name AzureMonitorWindowsAgent --machine-name <arc-server-name> --resource-group <resource-group-name>"

  • MHenshaw's avatar
    MHenshaw
    Brass Contributor

    hey! Try these command's there from the MS Docs regarding uninstalling the extension so may work

    PowerShell "Remove-AzConnectedMachineExtension -MachineName <arc-server-name> -ResourceGroupName <resource-group-name> -Name AzureMonitorWindowsAgent"

    Azcli -- "az connectedmachine extension delete --name AzureMonitorWindowsAgent --machine-name <arc-server-name> --resource-group <resource-group-name>"

    • JohnWickXV's avatar
      JohnWickXV
      Copper Contributor

      It didn't work 1st time, it again went to deleting state only. After restarting the server it worked. Thank you for the solution. 

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