Forum Discussion

Copper Contributor

Apr 16, 2021

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps

No puedo programar mi examen, me devuelve el siguiente mensaje : We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to th...

Julian_Sharp

Learn Expert

Apr 19, 2021

Hi, to resolve issues such as this raise a ticket on the certification forum https://aka.ms/MCPForum

s_bhavsar1
Copper Contributor
Sep 17, 2022
Julian_Sharp

Thanks for quick response.

I figure it out - you can directly login to pearson vue website and get it rescheduled.
https://wsr.pearsonvue.com/testtaker/registration/Dashboard/MICROSOFT

Best Regards,
Sachin