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Garima2508's avatar
Garima2508
Copper Contributor
Mar 11, 2022

Sent items folder stopped updating in outlook all of a sudden

Since last night my outlook sent items folder has stopped updating. I haven't configured any policy or rule. The issue is same with OWA and outlook client.

 

the emails are being sent but not visible in the sent items folder.

  • LC_Zeke's avatar
    LC_Zeke
    Copper Contributor

    Garima2508 

    I also have had this problem for the past 2 days. Mail is updating OK in Apple Mail on my iphone but not in Outlook on my PC.

    • LC_Zeke's avatar
      LC_Zeke
      Copper Contributor
      OK. I found on another blog that I need to manually update Microsoft 365 - not sure why it stopped doing this automatically? This worked. Sorry to bother you.

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