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Jean007's avatar
Jean007
Copper Contributor
Jun 02, 2021

Microsoft Authenticator App Issues

Hi,
New to the community, hope you're well!
So I downloaded the Microsoft Authenticator App and took the necessary step to it up on my phone as a password manager, long story short, I forgot my passcode and can't unlock it now. Is there any other way I can unlock it?
  • gaodelade's avatar
    gaodelade
    Copper Contributor
    Hi,
    Can you clear the storage and cache for the Authenticator app on the list of app in settings.
    Try that and see if it works.

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