Forum Discussion
ChalaC
Aug 21, 2025Copper Contributor
Microsoft 365 office app activation on Citrix published apps
Hi, We have multiple users are experiencing persistent issues with Microsoft 365 license activation while using Citrix with FSLogix for user profiles and Microsoft Office applications published as a...
Rocket1
Aug 21, 2025Copper Contributor
I am observing an unusual issue. When users launch Office applications on the desktop, activation completes successfully. However, when the same application is published through Citrix, activation fails. Specifically, when users attempt to activate from the published app, they encounter the error “Something went wrong” with error tag 4nsvw. While this appears to be a generic error, the behavior suggests that the application is unable to access or read the user’s Office licensing/activation token.
- ChalaCAug 22, 2025Copper Contributor
Did you check the license token file is available on users appdata folder?