Forum Discussion
Authenticator deleted
I have accidentally deleted my admin account from Authenticator, and am now unable to access it. I am stuck in an endless loop in which it sends me a code but I have nowhere to enter the code as the account has been deleted on the app. I cant add back the account, as it requests the code. I have tried contacting support in various ways and have been getting stuck since i cant log in.
7 Replies
- Hi
This business account or personal- business account, i cannot contact support because i cannot log in
- You business email register any trusted device , can you login with office.com ,(like single sign on method)
https://mysignins.microsoft.com/security-info
- Hello, I hope you are feeling very well. Regularly the authenticator requires that you have two methods for when these cases happen, do you not receive an SMS or an email?
i have tried all options to call, and they send me to a link to sign in. every thing i try keeps putting me into a loop of having to sign in in order to move forward
