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Brass Contributor

Feb 26, 2020

Blank Response Pages

This morning, we are encountering an issue with all of our Microsoft Forms we have been able to test in our Tenant. When users complete the form, they get a blank page instead of the welcome response...

microsoft forms

Yao Ke
Feb 28, 2020
Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify

Yao Ke

Microsoft

Feb 28, 2020

Yvonne Hertel Checked with the team. we pushed a fix to GCC environment so the issue should be fixed now. please verify

MLWakemanDSM

Brass Contributor

Mar 03, 2020

Yao Ke - My testing showed the thank you pages were working, but after a few more uses, we are seeing the thank you page only intermittently.

Here is a form I've been using for testing: https://forms.office.com/Pages/ResponsePage.aspx?id=yvTRtZprxkGF4e2PSYpaNW0bTg2RrUlBiizsgJs27HFUNlNaNU5ERlRKSUo1MkNFMUcxMUpOME1PQi4u

Yao Ke
Microsoft
Mar 03, 2020
MLWakemanDSM Thanks for mention this, we rolled back a build last week so the issue solved, but as access the page may hit different server which will cause the problem, a permanent fix is going to be enabled so the issue will be fixed after that fix

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