Forum Discussion
OzOscroft
Mar 21, 2023Iron Contributor
Preset policies have suddenly started notifying users of quarantined messages
Hi all. We have been using preset policies (standard and strict) for some time and were happy with the fact that they don't notify users of messages which have been quarantined (and nor is it possib...
- Mar 25, 2023MC505088
nithinnara
Microsoft
May 17, 2023mvalecruz OzOscroft Thanks for reporting this. This change was only made for regular phishing emails. That bucket mostly contains emails which failed dmarc/spoof and as such can have some false positives. So, giving end user notifications will enable them to see potentially useful emails stuck in quarantine and release them. But I understand why some admins feel like this is a risk. We will look to address this soon. Just a quick check, would a policy which enables end user quarantine notifications but need admin approval to release, an acceptable policy to you?
mvalecruz
May 22, 2023Copper Contributor
nithinnara Thank you for your attention, we have a small company and came from a previous email system that was fully controlled by a white list. Our employees fully understand that the spam server is under admin control and know when to contact me when emails are expected and not reaching them.
Management here prefer not to get any notifications hitting their inbox. This the way is has worked for many years.