Forum Discussion
Support Options
What are the support options for the Cloud App Security product? I have identified what appears to be a bug in the Activity filtering that I have no way of reporting without opening a per-incident case. Is there no support included in the product license?
simcpk Its a bug, can you try opening it via the Azure portal?
- Dima DonhinMicrosoft
Hi Philip,
you have an option of opening a support ticket by pressing the "?" at the top right and selecting support, the incidents you open there are included with the CAS license.
Another option you have is to submit feedback via the Smiley icon at the same place, it reaches the product group.
Regards,
Dima.
- simcpkBrass Contributor
Dima,
How sure are you on this? I just tried to open a support case by pressing on the "?" at the top right while logged into the CAS portal and I can't seem to get a case started without a per-incident fee.
What am I doing wrong?
Phil
- Dima DonhinMicrosoft
simcpk Its a bug, can you try opening it via the Azure portal?