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Kamle5h's avatar
Kamle5h
Copper Contributor
Mar 29, 2024

Error accessing salesforce

I've connected Copilot for service with salesforce and the connection shows enabled, yet I get this error

 

2 Replies

  • EziWorx's avatar
    EziWorx
    Copper Contributor

    I have the same issue - so the question is can you define the fields that we use on our knowledge articles that the connector uses to search. Question__c and Content__c are not standard fields on the Knowledge Object.

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