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Karisa19's avatar
Karisa19
Copper Contributor
May 26, 2020

Using the CC option when booking an appointment from within Teams

Hi, I was wondering if anyone knows if there was an option to BC an appointment when booking through the Teams app. Microsoft currently has the option to CC, but this shows the e-mail addresses to a...
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Frank76's avatar
Frank76
Copper Contributor
Sep 03, 2020

Karisa19 Did this ever get answered for you?  I am looking at doing this but it is limited.  My thought is to add a rule within Exchange Transport so when that email comes in, it will forward it to the appropriate staff.  Otherwise it is a manual effort.   

 

  • Karisa19's avatar
    Karisa19
    Copper Contributor
    Sep 03, 2020

    Frank76 Unfortunately I have not. The only thing we ended up doing is building a new way for sending out e-mails to our patients/clients. Which pulls the info out our system and auto sends without us having to enter into bookings manually.  Then this allows us to forward them on without sharing anyone's information but is manual. 

    Thanks 

    • Frank76's avatar
      Frank76
      Copper Contributor
      Sep 03, 2020

      Karisa19 Thats too bad.  I deal with the HIPAA space so I understand your dilemma.  I have thought about also using Calendry but that is another cost to the organization.

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