Forum Discussion

AtanasM's avatar
AtanasM
Iron Contributor
Dec 18, 2021

Turn off the feature to select a staff member in a Bookings calendar

How can I remove the option to select a staff member in a Bookings calendar, when a customer creates a booking in a calendar with more than 1 service?
The option "Allow customers to choose a particular staff for booking" is disabled.
This seems to work only in calendars with 1 service, but if there are more than 1 service, this feature cannot be disabled.

  • ukmuseer001's avatar
    ukmuseer001
    Brass Contributor
    There are two locations to disable this feature, I have set up services with more than one service and it never shows the staff.
    In the new bookings view:
    Uncheck the box on the booking page, go to, view default scheduling policy - then under staff control uncheck the box "allow customers to choose a specific person for the booking"
    Then
    switch off "Allow customer to choose a particular staff for booking" in each services
    • AtanasM's avatar
      AtanasM
      Iron Contributor
      Both options are deactivated, but still the field for choosing the staff appears in the calendar even if it is greyed out. When choosing a service it disappears, but I want this field not to be shown, when a customer opens the calendar.
      • ukmuseer001's avatar
        ukmuseer001
        Brass Contributor
        Yes I agree, I get the same issue when publishing more than one service
  • Thanks for reporting, we will consider this feedback. Note that the dropdown should not be interactable and should not show the list of people until a service is selected, even today. If you see a different behavior, please let us know.
    • ticotico's avatar
      ticotico
      Copper Contributor

      davisjr great to see someone of MS taking care of it.

      The idea here is to totally get rid of the "select staff (optional)", see screenshot:

      Is this now clearer to you?

       

      PS: I reported the same issue already here (if this gives you more information)

       

      • jochenmueller's avatar
        jochenmueller
        Copper Contributor
        I'm looking for the same function. Has this, meanwhile, been resolved?

Resources